Parallels For Mac Display Problems

Guest blog by Dishant Tripathi, Parallels Support Team

In this post, I’ll guide you through configuring the ideal settings needed for you to enjoy the best display experience with Parallels Desktop running on your Mac.

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First, and most important, the default settings should be just fine. But in certain cases…well, you know how mysterious things can happen with software. Everything could’ve been working fine yesterday, but today you wake up and decide to check your email in your virtual machine and all the fonts and icons in Windows are either too BIGto digest or just toosmall to read.The question is, how does this happen?

So, what do we do next? Simple! We pull out our guns to shoot the rat causing this problem. But again, who’s the rat here? Let’s guess…

Is it the Mac? No, your Mac has always worked great! It’s still too shiny to blame. Then it must be Windows or your Windows applications, right? Wait… What if it’s Parallels Desktop?

Actually, it’s none of these. Or all of these. First of all, Windows applications are not designed for Retina displays, as Microsoft does not support it at all (at least for now). This issue occurred because some Windows applications are not adapted for HiDPi resolution. So the problem is not with the application or Parallels Desktop, this is just the way your virtualized Windows shows applications on a Retina display.

Let me separate display resolution related issues into two types, depending on if it’s a Retina conflict or not.

Type 1

Follow the advice below if…

• Fonts in your Windows VM look blurry
• Everything looks very small or very big in your Windows VM

Here’s a short list of the optimal settings to get this fixed:

In the Mac menu, go to Actions (Virtual Machine Menuin older versions of Parallels Desktop) → Configure → Hardware → Video and…

For Windows 8.1 and 10:

Check the Enable Retina Resolution option for your VM. Windows will immediately change its resolution, though a VM reboot is recommended.

For Windows 8, 7 and earlier:

Set the Best for Retina option and restart Windows.

Note: If you’ve changed Windows scaling options manually before, there’s a chance that after enabling Retina support Windows will not scale properly.

To check scaling options, right-click on Windows Desktop → Screen Resolution →Make text or other items larger or smaller and set it to 200% scaling.

Setting 200% scaling in the VM will also fix the small fonts problem, but if you still experience this issue with small fonts in a particular Windows program, then you might need to check it again by setting the scaling back to 100%.

How to build electron app installer for mac. Once these settings are applied, please restart your VM.

Type 2

Follow the advice below if…

• Some of your programs in the Windows VM don’t look right:
  • Either the buttons aren’t displayed properly,
  • Some are missing,
  • Or your program’s interface (GUI) looks broken in general.

These programs can be any Windows-based applications like CAD, photo editors, QuickBooks or any other Windows-based program that doesn’t support high DPI resolution.

Annoying? Let’s fix it:

For Windows 8:

Adjust your Windows VM’s configuration settings: go to Hardware → Video and change the Retina setting from Best for Retina (or More Space) to Scaled (HiDPi disabled).

For Windows 8.1 and Windows 10:

Just uncheck the Enable Retina Resolution option. To check the Windows VM’s scaling settings: right-click on Windows Desktop → Screen Resolution → Make text or other items larger or smaller → set 100% scaling and hit Apply and Sign Off.

So, all is said and done! The hunt is over. After applying the settings above, all Windows-based programs will be displayed properly in a 1:1 scale ratio.

We hope this blog helped you optimize your VM screen resolution. For more tips and tricks, follow Parallels Support on Twitter! Try Parallels Desktop for Mac, you can download our free 14-day trial.

The pixel density of Retina displays is so high that your eyes can't detect individual pixels at a normal viewing distance. This gives content incredible detail and dramatically improves your viewing experience.

Mac computers that have a Retina display

MacBook Pro models:

• 16-inch MacBook Pro models introduced in 2019. Native resolution: 3072 x 1920 at 226 pixels per inch. Support for millions of colors.
• 15-inch MacBook Pro models introduced in 2012 or later, except the MacBook Pro (15-inch, Mid 2012). Native resolution: 2880 x 1800 at 220 pixels per inch. Support for millions of colors.
• 13-inch MacBook Pro models introduced in late 2012 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colors.

MacBook Air models introduced in 2018 or later. Native resolution: 2560 x 1600 at 227 pixels per inch. Support for millions of colors.

MacBook models introduced in 2015 or later. Native resolution: 2304 x 1440 at 226 pixels per inch. Support for millions of colors.

iMac models:

• 27-inch iMac models introduced in 2014 or later. Native resolution: 5120 x 2880. Models introduced in 2014 and 2015 support millions of colors, and models introduced in 2017 or later support one billion colors.
• 21.5-inch iMac models introduced in 2015 or later, except the iMac (21.5-inch, 2017) and iMac (21.5-inch, Late 2015). Native resolution: 4096 x 2304. The Retina model introduced in 2015 supports millions of colors, and models introduced in 2017 or later support one billion colors.

All iMac Pro models. Native resolution: 5120 x 2880. Support for one billion colors.

Changing the resolution of your display

Your Mac automatically chooses a default resolution that is optimal for your display. To change the resolution:

1. Choose Apple menu  > System Preferences.
2. Click Displays.
3. Select Scaled, then select any of the four or five scaled resolutions, depending on your Mac model. With scaled resolutions, text and objects can appear larger and more visible, or smaller to provide more space for windows and apps.

If you're also using an external display

If you're using an external display to extend your desktop, you can choose a preferred resolution for each display. To see additional resolutions for the external display, press and hold the Option key while selecting the Scaled button.

If you're using an external display to mirror your built-in display, your Mac optimizes for whichever display is selected in the ”Optimize for” pop-up menu. Allow your Mac to choose the best resolution for that display, or select Scaled and choose a different resolution.

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When mirroring your displays, you can optimize for the external display instead of your built-in display

Using apps with a Retina display

If an app looks different than you expect on your Retina display or high-resolution external display, try opening the app in low-resolution mode:

1. Quit the app.
2. Open the Applications folder.
3. Click the app once to select it, then choose Get Info from the File menu.
4. From the Get Info window that opens, select the checkbox labeled ”Open in Low Resolution.”
   
5. Close the Get Info window and open the app again.

Some apps that work best in low-resolution mode or that work only in low-resolution mode will have this mode already turned on, and in that case you might not be able to turn it off. The app developer might offer an update that includes support for the Retina display.

Using Boot Camp and Windows with a Retina display

• Boot Camp supports resolutions up to 3840 x 2160.
• When your Mac is using the Apple-supplied Windows Support Software, Windows starts up with the maximum dpi (pixels) it supports, which is 144 dpi, or 150-percent magnification. As a result, items on the display appear small, with a lot of space. You can use the Windows Display control panel item to adjust this setting in Windows.